When should my tank be pumped?

The real answer: when it needs to be pumped. For a family of 4, we recommended pumping every 3-5 years. When 33% of the tank’s volume is made up of solid materials, it’s time to pump. Keeping the bottom layer (sludge) at least 12” from the bottom of the outlet baffle is the priority. This ensures that liquid (effluent) is the only thing leaving the tank.

Is financing available for my septic needs?

Yes, Finance the full cost of designing, permitting, installing and maintaining your septic system.
✓Competitive fixed interest rates.
✓No upfront cost or prepayment penalties.
✓Qualification criteria are flexible and highly inclusive for a range of property types and incomes.
✓Deferred payment options may be available for homeowners with lower incomes.
✓All loans include a $2,000 reserve to support your system’s ongoing health.

CLICK HERE for more information.

Could doing too much laundry all at once ruin my septic system?

Yes, over time. Hydraulic overload (forcing too much water to your drainfield) will kill your system. It is only made to handle a designated amount of liquid each day, based on the system’s design. Spread your laundry out throughout the week! Don’t do it all on one day, and use bleach sparingly.

There’s an alarm going off… what is it?

Don’t “silence & ignore” the alarm! It will hurt your system in the long run. Most likely, this is a pump alarm. It means you either have too much or too little liquid in the tank with the pump. This could mean anything from an electrical issue to a drainfield problem. You could check your circuit breaker panel, but have a licensed O&M Technician check it out.

I’ve heard that garbage disposals aren’t good for your system. Is this true?

We have noticed thicker effluent in most homes with garbage disposals; this leads us to believe that separation of solid material isn’t taking place like it should be. When that separation doesn’t happen, solid materials can flow out to the drainfield. This may not develop into a noticeable problem for many years, but it is negatively effecting the drainfield. We recommend throwing excess food and other waste into the trash.

What can I do to prevent my system from failing?

This is the key: ✓ routine maintenance, ✓ water conservation, and ✓ being aware of what is entering the system. The more water that is used, the more physically stressed your drainfield becomes. Cutting water usage can be done through small changes. See our list of Do’s & Don’ts for some ideas, and what you should and shouldn’t put down the drain. You should also keep a detailed record of all maintenance performed.

Where is my septic tank?

We locate septic system components from as-built drawings. You can look up your system as-built through the health department. Visit the system drawings & service history page for a link.